Division of San Diego Scale Company
Our Privacy & Security Pledge To YOU:
San Diego Scale Company is committed to protecting your privacy. Our customers are the reason we exist, and we ensure security/privacy of their personal information at all stages of contact; including but not limited to: the ordering process, e-mail, conventional mail, telephone & facsimile communication, internal office access, and records storage.
If you ever have questions, comments or concerns regarding our practice, please contact us via our Contact Form or call us Toll-Free: 1.866.737.2253.
How Much Information Do We Ask Our Customers To Share?
We collect & secure * only the information required to conduct a traditional mailorder/e-commerce business. Obtaining a valid credit card number & expiration date, cardholder name, billing & shipping address, valid e-mail address, and daytime (contact) telephone number are required information when placing a "SECURE" * ONLINE order. Most of the aformentioned data must also be collected when placing an order via facsimile, conventional mail (when ordering via credit card), or when calling us directly to order.
NOTE: 'Cookies' must be enabled to place an ONLINE order.
If you do NOT know how to enable Cookies, please reference your browser's HELP section.
If you wish to know more about Cookies, we suggest visiting: Cookie Central.com
WE DO NOT ACCEPT ORDERS USING UNSECURED COMMUNICATION -- SUCH AS STANDARD E-MAIL CONTACT! (IF we receive an order via standard e-mail, we can NOT accept the order under any circumstance. Any provided information (a credit card #, for example) will be destroyed & will never be able to be used at our store.
Do We Share Your Personal Information With Outside Entities?
(NOTE: When the URL address (in your URL address bar ABOVE) includes the letter 's' ('https
We do NOT share personal information with businesses (or personnel) not related to our internal operation. Again, your personal information remains "in confidence" at all stages of the business transaction & post-transaction process.
Is YOUR Personal Information Used For Any Other Purpose?
Occasionally, we e-mail unsolicited announcements of specially discounted product(s). Customers can always request to be removed from such solicitation. We do NOT share personal information with businesses (or personnel) not related to our internal operation. Again, your personal information remains "in confidence" at all stages of the business transaction & post-transaction process. Only authorized personnel have access to your personal data.
* What Is The Definition Of "Secure"?
(Use Your VISA®, MASTERCARD®, DISCOVER®, OR AMERICAN EXPRESS® Credit Card - WITHOUT Needing To Create Any Type Of Account OR Log-In Requirement!)
(NOTE: When the URL address (in your URL address bar ABOVE) includes the letter 's' ('https:'), & a green (OR) gold-colored "lock" icon also displays in your browser's URL 'Address' window (which only occurs at the final 'checkout page'), you're assured of a secure online presence. No personal information provided at the 'SECURE TURBO Checkout Page' is ever compromised.)
a) If you wish, you can even place a secure order directly with our LiveCHAT operators. (see the top of any page within our shopping cart area to see if our operators are available) Any communication with a LiveChat operator is encrypted for your safety. NOTE: The LiveChat operator can, in most cases, view what page you are on, which is merely a tool used to assist customers. The LiveChat operator can NOT view any personal information entered into any form-field.
This policy text revised and/or updated May 19, 2017